TW Group Survey

Please enable JavaScript in your browser to complete this form.

In an effort to continually improve our quality of products/service provided, we would appreciate your feedback on the products/service which you have received from us.

Name of Company: *

Date Completed: *

Date

Time

Completed by (Customer): *

Telephone Number (Customer): *

E-mail Address (Customer): *

1. How did you find our products/service? *

1-Poor
2-Bad
3-Average
4-Good
5-Excellent)

2. How would you rank the professionalism of our staff? *

1-Poor
2-Bad
3-Average
4-Good
5-Excellent)

3. Was our staff respectful? *

1-Poor
2-Bad
3-Average
4-Good
5-Excellent)

4. Did our staff address your requirements as expected? *

1-Poor
2-Bad
3-Average
4-Good
5-Excellent)

5. Are you satisfied with the products/service? *

1-Poor
2-Bad
3-Average
4-Good
5-Excellent)

6. Was our technical expertise to your satisfaction? *

1-Poor
2-Bad
3-Average
4-Good
5-Excellent)

7. Was our documentation up to standard? *

1-Poor
2-Bad
3-Average
4-Good
5-Excellent)

parties? our to

8. Did we exhibit the correct skills needed for the products/service? *

1-Poor
2-Bad
3-Average
4-Good
5-Excellent)

9. Would you recommend our products/services to other parties? *

1-Poor
2-Bad
3-Average
4-Good
5-Excellent)

General Comments (including complaints and/or compliments): *